A focused one-day training program on Root Cause Analysis (RCA) was successfully conducted for the executives of FTC Solar India Pvt Ltd, Chennai. The program was designed to strengthen structured problem-solving skills and enable participants to identify, analyze, and eliminate the real causes of recurring issues in operations, quality, and performance.
Program Overview
The training was led by Dr. Gopal Sivakumar, a seasoned Six Sigma Master Black Belt and Lean & Operational Excellence expert. With his strong blend of academic depth and industry experience, the session was highly practical and directly aligned with real-world manufacturing and business challenges.
Key Focus Areas Covered
The program emphasized both concepts and application. Major topics included:
- Fundamentals of Root Cause Analysis and its role in sustainable problem solving
- Differentiating symptoms vs. root causes
- Structured RCA tools such as 5 Why Analysis, Fishbone (Ishikawa) Diagram, and Cause–Effect analysis
- Data-driven thinking and avoiding assumption-based conclusions
- Case studies and examples relevant to solar manufacturing and project execution environments
Interactive and Practical Learning
Rather than a theory-heavy approach, the session encouraged active participation. Executives worked through real-life scenarios, discussed cross-functional issues, and practiced RCA tools in group exercises. This helped participants clearly see how systematic analysis leads to permanent corrective actions, not temporary fixes.
Outcomes of the Training
By the end of the program, participants were able to:
- Approach problems with a structured and analytical mindset
- Apply RCA tools confidently to workplace challenges
- Improve decision-making using facts and data
- Reduce repeat issues by addressing true root causes
Conclusion
The one-day Root Cause Analysis training proved to be a valuable learning experience for the executives of FTC Solar India Pvt Ltd. The session reinforced the importance of disciplined problem-solving and continuous improvement, equipping the team with practical tools that can be immediately applied on the shop floor and in business processes.
Such focused capability-building initiatives play a critical role in strengthening organizational excellence and long-term performance.
