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CERTIFIED BY

Government of India

MSME – Technology Development Centre, Chennai

Mastering the Process Efficiency

Dr.Gopal Sivakumar

Dr.Gopal Sivakumar is a renowned expert in the fields of Lean and Six Sigma methodologies, with over 10 years of experience in process improvement and operational excellence. With a background in Doctorate degree in Mechanical Engineering, he has led numerous organizations to achieve exceptional efficiency and quality through the application of Lean Six Sigma principles.

Dr. Gopal Sivakumar is a certified Master Black Belt in Lean Six Sigma, and he has a proven track record of implementing these strategies in various industries, from manufacturing to service sectors. He has also authored Books on Lean Six Sigma, which have become essential references for professionals and students alike.

As an engaging and passionate educator, Dr.Gopal Sivakumar is dedicated to sharing his extensive knowledge and real-world insights with students, helping them grasp the intricacies of Lean Six Sigma in a practical and comprehensible way. He is committed to empowering individuals and organizations to achieve excellence through efficient processes and data-driven decision-making, making his course an invaluable resource for anyone seeking to master Lean Six Sigma principles.

Certified Root Cause Analyst | Gov. of India Certification

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authored by the renowned Dr. Gopal Sivakumar

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Course Highlights:

  • Learn structured problem-solving with DMAIC, QC Story, 8D & A3 frameworks
  • Master root cause analysis tools: Fishbone Diagram, 5 Whys, Pareto
  • Practical case studies and real-life application exercises
  • Certification by MSME – TDC, Chennai

Course Description

Professional Certification in Structured Problem Solving & Root Cause Analysis

1. PROGRAM OVERVIEW
The Certified Root Cause Analyst (CRCA) program provides participants with a comprehensive and practical understanding of structured problem-solving methodologies, root cause identification, validation, and sustainable improvement techniques used across industries.
Participants will learn how to:
✓ Define & validate business problems using data & metrics
✓ Apply DMAIC, 8D, A3, QC Story, PDCA, and Kaizen
✓ Identify root causes using 7 QC tools, Fishbone, 5 Whys, FTA
✓ Validate causes using statistical and visual methods
✓ Develop effective Corrective & Preventive Actions (CAPA)
✓ Sustain improvements through control plans & standardisation
Delivered through LIVE interactive sessions supported by case studies, real-life examples, and structured learning materials — followed by an online certification examination.

2. SYLLABUS — 5-DAY PROGRAM
DAY 1
PROBLEM FOUNDATIONS & VALIDATION
What is a problem? (Gap: current vs desired)  ·  CTQ, CTB, COPQ, problem statement  ·  Metrics: Leading vs Lagging indicators  ·  5W1H problem framing  ·  VoC / VoB / COPQ → CTQs  ·  Data sanity & Early Pareto  ·  Project Charter creation
DAY 2
PROBLEM-SOLVING METHODOLOGIES
Overview & selection: A3 → alignment  ·  8D → customer complaints & containment  ·  DMAIC → data-driven chronic problems  ·  QC Story → shop-floor solving  ·  PDCA → iterative testing  ·  Kaizen → rapid improvements  ·  Phase-wise flow, artifacts & tollgate expectations
DAY 3
ROOT CAUSE IDENTIFICATION
Brainstorming (divergent & convergent)  ·  7 QC Tools: Check sheet, Process flow chart, Pareto chart, Histogram, Scatter diagram, Fishbone diagram, Control chart  ·  5 Whys  ·  Fault Tree Analysis (FTA)  ·  Cause & Effect Matrix
DAY 4
ROOT CAUSE VALIDATION
Before–After & A/B comparison  ·  Pilot testing  ·  Scatter plot, Run chart, Stratified Pareto  ·  2-Proportion test  ·  Simple correlation  ·  Classify: Validated / Not Validated / Inconclusive
DAY 5
CAPA & SUSTAINMENT
Countermeasure matrix  ·  ECRS (Eliminate, Combine, Rearrange, Simplify)  ·  Poka-Yoke (mistake-proofing)  ·  Control Plan development  ·  SOPs, visual controls, training  ·  Monitoring systems & governance

3. CERTIFICATION EXAMINATION
25
MCQ Questions
60%
Passing Score
Zero
Negative Marking
Govt. of India
MSME-TDC Certificate

4. LEAD FACILITATOR
Prof. Dr. Gopal Sivakumar
Founder & CEO — Vision Excellence Consulting Pvt. Ltd.
Lean Six Sigma Master Black Belt  ·  Trainer  ·  Consultant  ·  Academician
20+ years of experience in teaching, research, training, and industrial consulting. Trained thousands of professionals in Lean Six Sigma, Root Cause Analysis, 5S, Operational Excellence, and Continuous Improvement methodologies.
Academic Qualifications: Ph.D – Mechanical Engineering  ·  M.Tech – Industrial Engineering  ·  B.E – Production Engineering
103 batches of Lean Six Sigma Black Belt
128 batches of Lean Six Sigma Green Belt
9 batches of Master Black Belt
3 batches of Root Cause Analyst Programs

5. WHO SHOULD ATTEND
Quality Engineers & Managers
Production & Operations Managers
Process Improvement Professionals
Lean Six Sigma Practitioners
Service Industry — Banking, IT, Healthcare
Students aspiring for Quality & Operations roles

6. HOW TO REGISTER
STEP 1
Check the upcoming schedule and ensure your availability for LIVE sessions.
STEP 2
Pay via Credit/Debit Card at checkout, or Bank Transfer — SBI Guindy, A/C: 39868874350, IFSC: SBIN0000956, or UPI via QR code.
MSME QR Vision Excellence
STEP 3
Share payment confirmation with 9087888225 and join the official WhatsApp group, or email info@visionexcellence.in.
STEP 4
Fill the application form and collect your course material.
STEP 5
Attend the LIVE interactive training sessions.
STEP 6
Appear for the online certification examination.
STEP 7

Receive your CRCA Certificate via post — Government of India recognised.
SAMPLE CERTIFICATE
CRCA Vision Excellence

 

7. ABOUT VISION EXCELLENCE
★ 4.9
1500+ Google Ratings
🎍 Award Winner
Best Institution – Lean Six Sigma Training
10+
Industries Served
Industries: Manufacturing · Automotive · Electronics · Healthcare · Banking & Financial Services · IT & Technology · Logistics & Supply Chain · Education · Retail · Government
The award was presented by Dr. Justice S. TamilVanan recognising Vision Excellence’s sustained excellence in Lean Six Sigma training across India.  ▶ Watch on YouTube

📞 9087888225  ·  ✉ info@visionexcellence.in  ·  🌐 www.visionexcellence.in

© 2026 Vision Excellence Consulting Private Limited

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